Office Hours & After Hours Policy
Our patient appointment hours are Monday through Friday, 8:30am – 5:00pm. We are closed for lunch from noon – 1:30pm. You can reach our answering service after hours by calling our main line at . Or you may call our answering service directly at 888-847-5035. In case of an emergency, please call 911.
Prescription Refills
Please have your pharmacy fax the refill request to us at .
Same Day Medical Appointments
We will make every effort to try to accommodate our patients with acute issues. Our Nurse Practitioner is here to see patients with acute illnesses if your doctor is unavailable.
Late Appointment Arrival
Please call ahead if you are running late. We will try to accommodate you; however in some circumstances we may have to reschedule your appointment.
Cancellation Policy
We would appreciate 24 hour notice if you need to cancel your appointment.
Form Completion
We charge a modest fee for form completion and can usually get these completed for you within 3-5 business days. There are no fees for back to work/school notes and one page forms completed during the course of your office visit.
Payment Policy
Patients with Insurance – Our office contracts with many insurance companies and plans. Your insurance company provides you with proof of insurance, which must be presented for all services provided. If proof of insurance is not presented, or if your declared PCP is not affiliated with FMASJ, your account will be considered a cash account with full payment expected at time of service.
If we are contracted as preferred providers with your health plan, we will bill your insurance company directly. If we are not contracted providers with your insurance company, we expect payment in full at the time of service. We will be happy to provide you with the information you need to bill your insurance company for any eligible reimbursement.